Privacy Policy
Last update: February 2025
This Privacy Policy applies to all personal information collected by ZenCheck.ai LTD via the website located at zencheck.ai.
What is "personal data"?
(a) Under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, "personal data" refers to any information relating to an identified or identifiable natural person ("data subject"). An identifiable person is someone who can be directly or indirectly identified, particularly by reference to an identifier such as a name, an identification number, location data, an online identifier, or one or more factors specific to their physical, physiological, genetic, mental, economic, cultural, or social identity.
(b) If the information does not directly or indirectly identify you, it will generally not be classified as "personal data" and will not be subject to this privacy policy.
2. What information do we collect?
The type of personal data we collect depends on how you interact with our website and services. The personal data we collect may include:
Name
Contact details (such as email and phone number)
User preferences
Automatically collected data, including:
IP address
Device information
Usage data
Other data necessary to provide our services to you
3. How we collect your personal data
(a) We collect personal data when you provide it to us, such as when you fill out forms on our website, sign up for services, or communicate with us.
(b) We also use cookies and similar tracking technologies to collect data about your website usage. While cookies help enhance your browsing experience, they do not typically identify you personally unless combined with other identifying information.
4. Purpose of collection
(a) We collect personal data to provide and improve our services, ensure the security of our platform, and deliver a personalised user experience.
(b) We may share personal data with service providers who assist in website operations, IT support, and analytics. Such providers are contractually obligated to handle data securely and only for the intended purposes.
(c) By using our website, you consent to receiving direct marketing communications from us. We will only send you such communications if you have provided your data directly to us and would reasonably expect to receive them. You may opt out at any time via the unsubscribe link in our communications.
5. Artificial Intelligence and Large Language Model Data Use
(a) Overview: Our platform, ZenCheck, utilises Artificial Intelligence (AI) through Large Language Models (LLM) hosted by Microsoft Azure, Amazon Web Services and Google Cloud Platform to automate the analysis and generation of financial documents. We are committed to maintaining the highest standards of data privacy and security.
(b) Data Handling and Confidentiality:
(i) Tenanted AI Services: We employ tenanted AI services to ensure that personal or confidential information remains securely isolated. This ensures that data used for document analysis and generation is not combined with other datasets, maintaining strict confidentiality.
(ii) Data Usage: Data collected on the ZenCheck platform is solely used for analysing and generating financial documents based on user input. We do not use client data for external purposes, including AI model training or development, without explicit consent.
(iii) Access Control: Access to client data is strictly limited to authorised personnel involved in the document analysis and generation process. Robust access controls prevent unauthorised access or modification of client information.
(c) Security Measures: We implement advanced security technologies and protocols to safeguard client data against unauthorised access, disclosure, alteration, or destruction. Security measures are regularly reviewed and updated in line with industry standards and regulatory requirements.
6. Your rights under UK GDPR
Under UK GDPR, you have the following rights regarding your personal data:
Right to access – You can request a copy of the personal data we hold about you.
Right to rectification – You can request corrections to inaccurate or incomplete data.
Right to erasure – You can request the deletion of your personal data in certain circumstances.
Right to restrict processing – You can ask us to limit the way we use your data.
Right to data portability – You can request a copy of your data in a structured format.
Right to object – You can object to our processing of your data for certain purposes, such as direct marketing.
Rights related to automated decision-making – You have rights concerning automated decisions and profiling.
To exercise any of these rights, please contact us using the details below.
7. Complaint procedure
If you have concerns about how we handle your personal data, please contact us using the details below. We will investigate and respond to your complaint promptly. If you are not satisfied with our response, you have the right to lodge a complaint with the UK Information Commissioner's Office:
Website: www.ico.org.uk
Telephone: 0303 123 1113
8. International data transfers
Your personal information will not be disclosed outside the UK / EU except upon your explicit request. If you request us to transfer your data internationally, we ensure appropriate safeguards are in place to protect your information, such as Standard Contractual Clauses (SCC) approved by the UK government.
9. How to contact us about privacy
If you have any queries regarding your personal data, wish to exercise your rights, or have a complaint about our data practices, you can contact us at:
Email: support@zencheck.ai
We are committed to protecting your privacy and handling your data transparently and securely.
This Privacy Policy applies to all personal information collected by ZenCheck.ai LTD via the website located at zencheck.ai.
What is "personal data"?
(a) Under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, "personal data" refers to any information relating to an identified or identifiable natural person ("data subject"). An identifiable person is someone who can be directly or indirectly identified, particularly by reference to an identifier such as a name, an identification number, location data, an online identifier, or one or more factors specific to their physical, physiological, genetic, mental, economic, cultural, or social identity.
(b) If the information does not directly or indirectly identify you, it will generally not be classified as "personal data" and will not be subject to this privacy policy.
2. What information do we collect?
The type of personal data we collect depends on how you interact with our website and services. The personal data we collect may include:
Name
Contact details (such as email and phone number)
User preferences
Automatically collected data, including:
IP address
Device information
Usage data
Other data necessary to provide our services to you
3. How we collect your personal data
(a) We collect personal data when you provide it to us, such as when you fill out forms on our website, sign up for services, or communicate with us.
(b) We also use cookies and similar tracking technologies to collect data about your website usage. While cookies help enhance your browsing experience, they do not typically identify you personally unless combined with other identifying information.
4. Purpose of collection
(a) We collect personal data to provide and improve our services, ensure the security of our platform, and deliver a personalised user experience.
(b) We may share personal data with service providers who assist in website operations, IT support, and analytics. Such providers are contractually obligated to handle data securely and only for the intended purposes.
(c) By using our website, you consent to receiving direct marketing communications from us. We will only send you such communications if you have provided your data directly to us and would reasonably expect to receive them. You may opt out at any time via the unsubscribe link in our communications.
5. Artificial Intelligence and Large Language Model Data Use
(a) Overview: Our platform, ZenCheck, utilises Artificial Intelligence (AI) through Large Language Models (LLM) hosted by Microsoft Azure, Amazon Web Services and Google Cloud Platform to automate the analysis and generation of financial documents. We are committed to maintaining the highest standards of data privacy and security.
(b) Data Handling and Confidentiality:
(i) Tenanted AI Services: We employ tenanted AI services to ensure that personal or confidential information remains securely isolated. This ensures that data used for document analysis and generation is not combined with other datasets, maintaining strict confidentiality.
(ii) Data Usage: Data collected on the ZenCheck platform is solely used for analysing and generating financial documents based on user input. We do not use client data for external purposes, including AI model training or development, without explicit consent.
(iii) Access Control: Access to client data is strictly limited to authorised personnel involved in the document analysis and generation process. Robust access controls prevent unauthorised access or modification of client information.
(c) Security Measures: We implement advanced security technologies and protocols to safeguard client data against unauthorised access, disclosure, alteration, or destruction. Security measures are regularly reviewed and updated in line with industry standards and regulatory requirements.
6. Your rights under UK GDPR
Under UK GDPR, you have the following rights regarding your personal data:
Right to access – You can request a copy of the personal data we hold about you.
Right to rectification – You can request corrections to inaccurate or incomplete data.
Right to erasure – You can request the deletion of your personal data in certain circumstances.
Right to restrict processing – You can ask us to limit the way we use your data.
Right to data portability – You can request a copy of your data in a structured format.
Right to object – You can object to our processing of your data for certain purposes, such as direct marketing.
Rights related to automated decision-making – You have rights concerning automated decisions and profiling.
To exercise any of these rights, please contact us using the details below.
7. Complaint procedure
If you have concerns about how we handle your personal data, please contact us using the details below. We will investigate and respond to your complaint promptly. If you are not satisfied with our response, you have the right to lodge a complaint with the UK Information Commissioner's Office:
Website: www.ico.org.uk
Telephone: 0303 123 1113
8. International data transfers
Your personal information will not be disclosed outside the UK / EU except upon your explicit request. If you request us to transfer your data internationally, we ensure appropriate safeguards are in place to protect your information, such as Standard Contractual Clauses (SCC) approved by the UK government.
9. How to contact us about privacy
If you have any queries regarding your personal data, wish to exercise your rights, or have a complaint about our data practices, you can contact us at:
Email: support@zencheck.ai
We are committed to protecting your privacy and handling your data transparently and securely.